Sent: 24 January 2012 18:12
To: Jemma Finch
Subject: Testimonial
I am O.A.P woman living on my own and when part of my ceiling fell down last year I was more than shaken up, it was an old Victorian town house but had been kept in very good state of repair. I was in shock at the time but felt sure my insurers would cover me but to my horror they came back saying I was not covered due to it being ware and tear.
I felt so angry and felt that it was unfair because it had come down due to a water leek above in the bathroom that year. I did try and fight my claim but every time they said no, after a month or so I looked up on-line not knowing what to look for but found AMPM and reading about other peoples claims that they found themselves at the mercy of big Insurance Firms decided to try them out.
My first call was to Head Office and I was soon put at ease and told that my local manager would call on me and so Garry came and I just felt that this was the best step I had taken.
My claim then was taken up by Jemma in my local office and kept me informed and was so very helpful, always there if needed someone and would always explain in a language that I could understand.
The claim proved a problem but AMPM never gave up on it and after many months Jemma phoned me with the good news that they had won my claim.
This was such a huge relief and one that I would have never have won on my own.
The work men moved in soon after, plasters, painters, electricians and storage firm, cleaners-restores. They all turned up on time and worked so very hard, so clean and polite, the work was completed in time for Christmas when my youngest son returned from the R.A.F.from Afghan. We had a great Xmas together but it was thanks to all the hard and very professional work taken from my shoulders by a great team. It felt like D.I.Y. S.O.S T.V. program!.
I only wish more people out there knew that there is help and advice so a very big thank you AMPM I would recommend you to one and all.
E.R.
Ms. L. Boa – Inverness 11/05/11
From: L Boa <xxxxxxx@xxxxxxxxxx.com
Date: Wed, 11 May 2011 17:02:37 +0100
Subject: House Fire
Hi Xxxxxxxxxxx
The details below are for the Loss Assessors I used for my fire.
Although I had not heard of AMPM before and actually a little sceptical, I thought that a phone call was a safe gamble to get some advice. I did some research (and even got Alan to look into it too) and felt that this was going to make my life easier. Having just finally moved home, I have to say, I cannot recommend Tony highly enough. In fact I would even go so far as to say that they would be daft not to take the support as your friend wont pay a thing.
It honestly felt like someone lifted a HUGE responsibility of my shoulders and I could then concentrate on re-designing the kitchen/house. I received far more financially than I could have ever hoped to receive in addition to higher accommodation allowance, contents payments etc.
I would not normally endorse anything as I am a real picky old bat – but this was just fantastic. I also have to say that the builders, plumbers and electricians who did the work were just wonderful. I know that your friend will be doing the work himself but he needs to be cautious that he gets paid on this and Tony can help on this.
I did debate whether to include Tony on the email - but heck he really does deserve a pat on the back. I think my kidneys now hurt from having been so complimentary but I just feel so glad I had this help to get things back to normal (as they can be!).
Cheers
L. B.
Full details of this satisfied client are on file at AMPM Head Office, Blackpool.
Mrs N Fairhurst – Wales
”We were very happy with the contractors and their work. They turned up on time and worked very hard. Overall the job was a success and left very tide”
“Fireworks have be so helpful, job very well done & tidy. completely satisfied, thank you”
Mrs P Mcmanus - Durham
“Fireworks have be so helpful, job very well done & tidy. completely satisfied, thank you”
Mrs P Mcmanus - Durham
“All work carried out to the highest standard”
Mr Brindle – Manchester 02/03/11
“Well finished job”
Mr Dawson – Preston 29/04/11
“First class work very satisfied”
Mr Sutton – Rhyl 19/05/11
“Standard of work was first class as was painting”
Mrs Grant – Kirby 28/05/11
“Very pleased with the work that was done.”
Mr S. Copeland – Liverpool
“Can not fault the workmanship and the politeness and work rate.”
Mr S. Giugno – Wrexham 28/01/11
“Work was carried out to our satisfaction and with no problems”
